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When we started Netflix (in the by-mail days), we realized

“Since their arrival, the team has been closely watching the productivity techniques,” the narrator says, as a video pans across a number of Foxconn workers sleeping on the production line. The joke here? a production line is being set up, there’s often a lot of downtime for workers, who nap to kill time. The narrator facetiously says that the team is now bringing Foxconn’s “best practices” back to Netflix’s headquarters, as the video shows Wood teaching Hast

Hastings said that currently the company is using analytics to see how to expand services in a variety of ways. For instance, it uses data on different regions to see what to promote in the American South or in urban areas or in Australia – Netflix’s newest streaming market. The company also needs to know what sorts of customers are using the service on televisions versus those who are using devices.“You integrate all this together, and you really get to know who your customer is,” he said.

Utilities are among those embracing the promise of smart technology by and sharing data with customers. And they are finding ways to save money by sharing resources and collaborating.

“We are really careful about doing things outside our core,” he said. “If you are distracted, you waver from being the best. There are [ways to use our data that] could theoretically make money, but it would be a distraction from using those analytics to the best we can be in our core businesses.”“You integrate all this together, and you really get to know who your customer is,” he said.

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