For example, Santagata asked about his delivery after giving his manager tough feedback. His manager replied, “This could have felt like a punch in the stomach, but you presented reasonable evidence and that made me want to hear more. You were also eager to discuss the challenges I had, which led to solutions.”
Find out about the APS Code of Conduct, Values and Employment Principles. Also find a link to the Ethics Advisory Service.
Gradually, evidence is accumulating that links work environments to behavior, attitudes, and motivations among clinicians. These behaviors and orientations can, in turn, affect quality processes and outcomes. A growing number of studies in health care show that members of organizations are more satisfied when they work in climates that have more supportive and empowering leadership and organizational arrangements, along with more positive group environments (often reflecting elements of group support and co